Mears Grp PLC - 2018 Annual Financial Report
RNS Number : 6032X
Mears Group PLC
30 April 2019

30 April 2019

Mears Group PLC

("Mears" or "the Group" or "the Company")

2018 Annual Financial Report

The Annual Financial Report for the year ended 31 December 2018 (the "2018 Annual Report") has today been posted or otherwise made available to shareholders. In accordance with Listing Rule 9.6.1, a copy of this document has been uploaded to the National Storage Mechanism and will be available for viewing shortly at

The 2018 Annual Report is also available on the Company's website at

In accordance with DTR 6.3.5, this announcement contains in the attached appendix information on the principal risk factors, a responsibility statement and details of related party transactions which have been extracted in full unedited text from the 2018 Annual Report. This information is included herein solely for the purpose of complying with DTR 6.3.5 and the requirement it imposes on the Company as to how it makes public its annual financial report. These extracts should be read in conjunction with the full 2018 Annual Report and is not a substitute for reading the full 2018 Annual Report. A condensed set of financial statements were appended to Mears' final results announcement on 19 March 2019 together with a management report. The statutory accounts for the year ended 31 December 2018 have been approved by the Board and will be delivered to the Registrar of Companies following the Company's Annual General Meeting.


For further information, contact:

Mears Group PLC

David Miles, Chief Executive Officer

Tel: +44(0)7778 220 185

Andrew Smith, Finance Director

Tel: +44(0)7712 866 461

Alan Long, Executive Director             

Tel: +44(0)7979 966 453




Mark Court/Sophie Wills/Catriona Flint                       Tel: +44(0)20 7466 5000



About Mears


Mears employs over 10,000 people and provides services in every region of the UK. In partnership with our Housing clients, we maintain, repair and upgrade the homes of hundreds of thousands of people in communities from remote rural villages to large inner city estates. Mears has extended its activities to provide broader housing solutions to solve the challenge posed by the lack of affordable housing. Our Care teams provide support to over 15,000 people a year, enabling the elderly and those living with disabilities to continue living in their own homes.

We focus on long-term outcomes for people rather than short-term solutions, and invest in innovations that make a positive impact on people's quality of life and on their communities' social, economic and environmental wellbeing.



Unedited extract from Annual Financial Report for the year 2018

Principal Risks

Risks are identified as 'principal' based on the likelihood of occurrence and the potential impact on the Group. The Group's principal risks are identified below, together with how we mitigate those risks.

Each principal risk is considered in the context of how it relates to the achievement of the Group's strategic objectives. The risk discussion includes assessment of gross risk and net risk. Gross risk reflects the exposure and risk landscape before considering the mitigations in place, with net risk being the residual risk after mitigations.

Mitigations in place supporting the management of the risk to a net risk position are also described for each principal risk.




We recognise the significant commercial

value attributable to the Mears brand. Our success in securing larger and more

complex contracts, such as the new Asylum

contract, increases the risk of reputational

damage in the event of failure.


Poor service delivery would damage our

reputation. Both our Housing and Care

markets are close-knit communities where

examples of poor performance are quickly

communicated widely.


In the environment of caring for vulnerable

people, there is a risk of isolated incidents

of abuse and neglect, which rightly receive

significant press coverage with the

inevitable reputational damage.


·      In-house IT system developed to provide operational management with a real-time dashboard of service delivery indicators.

·      Internal auditing of KPI reporting including 'mystery shoppers'.

·      Strict process in place for vetting and approval of subcontractors.

·      We drive a culture of putting our customers first; this is continually reinforced through internal communications.

·      Well communicated policy for dealing with press enquiries and incident management.

·      Care risk plans for dealing with vulnerable customers.

·      Compliance management of bribery and corruption legislation and whistleblowing policy.

·      We induct and train all new starters. This induction ensures that all employees understand our values and it reinforces the Group's culture.

·      We ensure that staff are properly trained for their roles. We ensure that we deliver relevant training and implement best practice.




The Group employs over 10,000 people

who are critical to the success of our

contract performance. Attracting and

maintaining good relations with employees

and the investment in their training and

development are essential to the efficiency

and sustainability of the Group's operations.

Delivery of strategic objectives increases

our ability to attract, motivate and retain

talent. In addition, the Care division is facing

a challenging environment where the ability

to recruit and retain carers is restricting


·      We induct and train all new starters. This induction ensures that all new employees understand our strategy, vision and values. All Care staff have access to NVQ training.

·      We regularly review and benchmark our remuneration packages to ensure that they remain competitive.

·      An annual appraisal process is completed for all employees to ensure that all people receive feedback in respect of their performance and to identify future training and development requirements. We hold a national accreditation as an Investor in People.

·      In Care, we are investing in an innovative recruitment process to ensure an increase in the volume and quality of carers. Local Care branches are targeted on a monthly basis in the areas of recruitment and retention.

·      At the senior end of the business, we have increased our focus on succession planning and increased our investment in senior management development.

·      Our senior leadership programme has identified a cross-section of the Group's brightest talent that we would envisage will play central roles in our future business.

·     Expansion of apprenticeships.

·      An annual appraisal process is completed for all employees to ensure that all people receive feedback in respect of their performance and to identify future training and development requirements. We hold a national accreditation as an Investor in People.

·     We are continually looking to improve our position as an employer of choice by improving the level of engagement with our employees through formal communications, awards to recognise success, local events and family fun days.

·     We are continually monitoring our future skills requirements.

·     We regularly undertake employee surveys to gauge employee satisfaction and engagement, and any barriers to high level performance.

Health and safety



Prevention of injury or loss of life for both

employees and customers is of utmost

importance. In addition, it is vital to maintain the confidence our customers and clients have in our business.

·      Significant investment in the centralized health, safety and environment (HSE) function to maintain consistency and quality.

·      We have comprehensive safe systems of work which are well communicated through a robust and coordinated internal training regime.

·      We have robust processes for inducting new staff to ensure the importance of health and safety is emphasised together with detailed method statements for working safely.

·      Creation of a Compliance Committee to monitor and oversee health and safety strategy, performance and risk management.

·      Closer review of buildings safety compliance (post Grenfell) in higher risk areas, e.g. housing management.

·      Regular HSE training and updates are held, predominantly delivered by the in-house training function.

·      Independent review of health and safety cases by insurers where recommendations of change are implemented.

·      Internal health and safety auditing takes place using third party validation.

·      A Group health and safety strategy and plan are produced annually.

IT and data



A major incident or catastrophic event

could impact on the Group's ability to trade.

In addition, it is essential that the security

of customer, employee and Company

confidential data is maintained. A major

breach of information security could have

a major negative financial and reputational

impact on the business. The risk landscape

of IT and data is constantly increasing with

deliberate acts of cyber-crime becoming

more sophisticated and frequent across

all markets.

·      The Business Continuity Plan is constantly reviewed and frequently tested to ensure it is fit for purpose.

·      Business continuity and IT disaster recovery management resource is convened at short notice to manage the response and any associated risk to the Group.

·      General Data Protection Regulation (GDPR) steering group

·      Information security penetration is externally tested to recommend improvements which are then implemented.

·      Data Security Committee in place to monitor and review both physical data security and IT data security.

·      GDPR implementation plan and steering group.



Statement of Directors' responsibilities

The Directors are responsible for preparing the Annual Report, the Remuneration Report and the financial statements in accordance with applicable law and regulations.


Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors are required to prepare Group financial statements in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union and have elected to prepare the Company financial statements in accordance with United Kingdom Generally Accepted Accounting Practice including FRS 101 'Reduced Disclosure Framework'. Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs and profit or loss of the Group and the Company for that period. In preparing these financial statements, the Directors are required to:

·      select suitable accounting policies and then apply them consistently;

·      make judgements and estimates that are reasonable and prudent;

·      state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements; and

·      prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company will continue in business.


The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group's and Company's transactions and disclose with reasonable accuracy at any time the financial position of the Group and Company and enable them to ensure that the financial statements and Remuneration Report comply with the Companies Act 2006 and Article 4 of the IAS Regulation. They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.


The Directors confirm that:

·      so far as each Director is aware there is no relevant audit information of which the Company's auditor is unaware; and

·      the Directors have taken all the steps that they ought to have taken as Directors in order to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information.


The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.


To the best of our knowledge:

·      the financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and

·      the Annual Report includes a fair review of the development and performance of the business and the position of the Company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.


The Directors are responsible for preparing the Annual Report in accordance with applicable law and regulations. The Board considers the Annual Report and Accounts, taken as a whole, is fair, balanced and understandable and that it provides the information necessary for shareholders to assess the Company's performance, business model and strategy.


Going concern


We principally operate in robust defensive markets, social housing and care, where spend is largely non-discretionary and our contracts tend to be long-term partnerships.


The Group had net debt of £65.9m at 31 December 2018. The core debt required to satisfy the day-to-day requirements of the business is in the region of £120m. This represents significant headroom against the £155m unsecured revolving credit facility, with an additional accordion mechanism allowing the facility to be increased to a maximum of £45m, maturing in November 2022. After reviewing the Group and Company's budget for the next financial year and longer-term plans, the Directors consider that, as at the date of approving the financial statements, it is appropriate to adopt the going concern basis in preparing the financial statements.

Related Party Transactions and Remuneration of key management personnel

Identity of related parties

The Group has a related party relationship with its pension schemes, its subsidiaries and its Directors.


Pension schemes

Details of contributions to pension schemes are set out in note 29 to the financial statements.



The Group has a central treasury arrangement in which all subsidiaries participate. The Directors do not consider it meaningful to set out details of transfers made in respect of this treasury arrangement between companies, nor do they consider it meaningful to set out details of interest or dividend payments made within the Group.


Transactions with key management personnel

The Group has identified key management personnel as the Directors of Mears Group PLC.


Key management personnel held the following percentage of voting shares in Mears Group PLC:








Key management personnel's compensation is as follows:





Salaries including social security costs



Contributions to defined contribution pension schemes



Share-based payments






Further details of Directors' remuneration are disclosed within the Remuneration Report.


Dividends totaling £0.04m (2017: £0.04m) were paid to Directors during the year.


Transactions with other related parties

During the year the Group made additional loans to YourMK LLP, an entity in which the Group is a 50% member, totaling £0.1m (2017: £0.2m). At 31 December 2017, the Group was owed £0.5m (2017: £0.4m) by YourMK LLP.



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